Maintenance

Highway Digital Sign Maintenance Services

KING AVMS provides comprehensive maintenance services for digital traffic signs, Variable Message Signs (VMS), Vehicle Activated Signs (VAS), and associated roadside infrastructure across the highway sector. Delivered through tailored Service Level Agreements (SLAs), our maintenance packages are designed to maximise asset availability, optimise whole-life costs and support the safe operation of road networks.

Combining remote monitoring, preventative maintenance, rapid-response repairs and compliance management, we help highway authorities, contractors and transport operators maintain reliable, high-performing traffic communication systems in even the most demanding roadside environments.

King AVMS maintenance packages are designed to maximise asset uptime, optimise whole-life costs, and ensure the highest standards of public safety across both major and minor road networks. these packages are delivered through comprehensive Service Level Agreements (SLAs), specifically tailored to the demands of high-speed roadside environments and critical infrastructure.

Advanced monitoring systems enable continuous, real-time visibility of asset performance. Integrated communication modules transmit live operational data directly to secure central systems, allowing for proactive management. 

Automated alerting identifies potential issues—such as LED pixel degradation, power fluctuations, or thermal anomalies—before they lead to full system failure. In addition, over-the-air updates allow engineers to deploy firmware upgrades and essential security patches remotely, reducing the need for on-site interventions and minimising disruption to live traffic environments.

Regular, structured maintenance ensures optimal performance and longevity of assets. This includes cleaning of display surfaces and enclosures to remove road contaminants such as dirt, brake dust, and pollution, preserving visibility and contrast. Electrical systems are also tested in line with recognised standards, including BS 7671, with checks on wiring integrity, battery performance, and solar power systems where installed.

In the event of faults or damage, rapid response is critical. Our SLA-driven service guarantees 24/7/365 access to specialist field engineers, ensuring swift attendance in the case of equipment failure or vehicle impact. 

A strategically managed “hot spare” approach ensures that pre-configured replacement components are readily available at local depots, enabling immediate on-site swaps and significantly reducing downtime. Where specialist parts are required, streamlined logistics ensure fast procurement, typically within 24 to 48 hours.

All maintenance activities are carried out in strict accordance with industry regulations and best practices. Engineers are accredited under the Highways Electrical Registration Scheme (HERS), ensuring competence and adherence to sector requirements. 

Routine compliance checks are also conducted to verify that systems meet National Highways standards, including protocols such as MCH 1514 and UTMC, ensuring full integration and ongoing operational reliability across the network.